Here's how Americans say they're using AI, according to poll

It’s a sign of the times. 

As artificial intelligence becomes more advanced and commonplace, the way Americans utilize it is also evolving. 

Most U.S. adults said they used AI to search for information, but fewer are using it for work, drafting emails or shopping, according to a poll conducted by The Associated Press-NORC Center for Public Affairs Research.

FILE - n this photo illustration, the home page for the OpenAI "ChatGPT" app is displayed on a laptop screen. (Photo by Leon Neal/Getty Images)

How are adults using AI?

Dig deeper:

Roughly 4 in 10 Americans said they use AI for work tasks at least sometimes, while about one-third said they use it for helping to write emails, create or edit images, or for entertainment, according to the poll. About one-quarter said they use it to shop.

Of the eight options offered in the poll questions, searching for information is the most common way Americans have interacted with AI. And even that may be an undercount, since it’s not always apparent how AI is surfacing what information people see online.

Younger adults are most likely to be leaning into AI, with many using it for brainstorming and work tasks.

By the numbers:

The new findings AP’s poll showed that 60% of Americans overall — and 74% of those under 30 — use AI to find information at least some of the time.

Only about 4 in 10 Americans said they have used AI for work tasks or coming up with ideas, a sign that the tech industry’s promises of highly productive AI assistants still haven’t touched most livelihoods after years of promotion and investment.

At the same time, wider AI adoption by younger Americans shows that could change.

About 6 in 10 adults under age 30 have used AI for coming up with ideas, compared with only 2 in 10 of those age 60 or older.

Young adults are also more likely to use AI to come up with ideas at least "daily."

Using AI for companionship

The least common of the eight AI uses was AI companionship.

Just under 2 in 10 of all adults and about a quarter of those under 30 say they’ve used AI for companionship.

The Source: Information for this article was taken from a poll conducted by AP-NORC from July 10-14. 

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